THE FOLLOWING WEB HOSTING TERMS AND CONDITIONS IS INTEGRAL PART OF THE MAIN TERMS AND CONDITIONS.
This is “STS Host and Tech INC” web hosting Agreement that governs the terms and conditions in which the customer purchase a new web hosting from “STS Host and Tech INC”. This policy gives the customer, a summary of rights and responsibilities and asks the customer to formally agree to them before going further with applying process.
The terms “we”, “us” or “our” refer to “STS Host and Tech INC”. The terms “You” and “Your” and “he” and “she” refer to You as the customer of
“STS Host and Tech INC” Services, or any agent, employee, servant or person authorized to act on Your behalf.
PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY BEFORE USING THE SITE OR SIGNING UP FOR ANY SERVICE THAT “STS HOST AND TECH INC” OFFERS.
We shall inform the Customer by automatic e-mail when the web hosting services become available. Our company shall not be liable in case the e-mail not reach the customer’s email address. Invoicing shall begin on the effective date of the online launching of the Web Hosting services. The services shall become available in few minutes, rarely for some technical issues its took maximum 2 to 3 hours to deliver. In event of failing of service delivery on the time, the customer has right to cancel the purchase order and get full refund of the purchase order. Every reasonable effort is made by us to maintain the uninterrupted operation of your services.
Your activities is your full responsibility so only you assume all the risks resulting from the way of using the following:
NO Spam or fraudulent e-mails: We do not tolerate the transmission of these emails. We monitor all traffic to and from our web servers for indications of spamming. When we face this case we shall inform the Customer by e-mail and block the Server’s SMTP port. if the customer solve the case then customer may request unblocking of the SMTP port through send e-mail to us.
Any new e-mail identified as spam will entail a new blocking of the SMTP port by us for a longer period to be determined at our reasonable discretion.
If we block the SMTP three times because of spam or traffic violation, “STS Host And Tech INC” reserves the right to deny any new request for the unlocking of the SMTP port.
“STS Host and tech INC” offers the customers the protection against any type of DDoS attacks including Denial of Service (DOS) or Distributed Denial of Service (DDOS).
Depending on the nature and complexity of this Protection Service, you agree that:
In case of other computer attacks such as SQL injection, brute-force, security vulnerabilities’ exploitation etc, it is the sole responsibility of you to protect the server for those kind of attacks.
“STS Host and Tech INC” will proceed immediate suspension (without notice) if one of the following (including but not limited) services or activities found on the server :
“STS Host and tech INC” expressly reserves the right to review every shared account for excessive usage of CPU, disk space and other resources that may be caused by a violation of this Agreement or the Acceptable Use Policy. “STS Host and Tech INC” may, in our sole discretion, terminate access to the Services, apply additional fees, or remove or delete User Content for those accounts that are found to be in violation of “STS Host and Tech INC” ‘s terms and conditions.
If the customer purchased these services (Shared Hosting, reseller hosting) with more than 30 days as contract period,
“STS Host And Tech INC” shall guarantee 30 DAYS money back if the customers not satisfied with the services, the refund exclude (IP address Fees, any purchased License, SSL Certificates ) even if those are included free in the package.
Due to the specificity of the Service, Customers are fully in charge of the management and maintenance of their VPS. However, if they need assistance or want to leave this task to our highly-qualified administrators department, they can avail of our Managed Support service available on request.
The 24-hour, 7 seven days a week Support offered by STS “Host And Tech INC” relates to hardware and network support only.