+1 604 906 0013 301-1050 Legacy Way, Whistler BC, Canada
Client Area
Home Terms and Conditions Privacy Policy

Privacy Policy

Your privacy is our top priority at STS Host and Tech INC. This policy covers the collection and use of Personal Data by STS Host and Tech INC and its affiliated companies.

Last Revised: December 7, 2020 — Integral part of the main Terms and Conditions.

Introduction

We reserve the right to change this policy at any time. We will notify you of any changes to this privacy policy by email and/or by revising the “Last Revised” date at the top of this page. Material changes will also be highlighted with a notice on our website. For questions about this policy, contact us at privacy@hostandtech.com.

The terms “we”, “us” or “our” refer to STS Host and Tech INC. “You” and “Your” refer to you, the customer.

What Information We Collect

Account Signup Information

When you create an account with us, we collect the information necessary to set up and manage your account and provide the services you request, including:

  • Name, address, email address and phone number
  • Billing and payment information (credit card details)
  • Government-issued ID (only when required for identity verification)

Anonymous Browsing Data

We may collect anonymous browsing data when you visit our website, including:

  • IP address and internet service provider (ISP)
  • Date and time of visit, session period, and number of visits
  • Operating system and browser type

How We Use Your Information

We use your information for legitimate business purposes, including:

  • Domain registration (ICANN requires personal information for domain registrants — you must keep this information current in your client area).
  • IP addresses are used to analyze trends and diagnose server problems.
  • Cookies are used to store session information and track usage via Google Analytics.
  • Direct marketing communications (you can unsubscribe at any time).
  • We destroy your data when it is no longer needed for business purposes.

Domain Registration & GDPR

ICANN requires that personally identifiable information (PII) be submitted for domain name registrations. This information must be kept up to date via your client area. In compliance with GDPR effective from May 25, 2018, EU domain registrants receive masked WHOIS records. Domain privacy protection proceeds as normal for all customers.

Third-Party Service Providers

We partner with third-party service providers for credit card processing, financial services, and logistics. We only share information necessary to complete your transaction. All third-party providers are bound by confidentiality agreements. We comply with the EU-US and Canada-US Privacy Shield Framework for data transfers.

Security

We use SSL (Secure Socket Layer) encryption to secure sensitive information such as credit card details. We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Access & Rectification of Your Information

You have the right to access, correct, or request deletion of your personal data held by us. To exercise this right, email us at privacy@hostandtech.com.

Your Rights (GDPR)

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right to complain — You may lodge a complaint with a supervisory authority.

Right to rectification — You can edit or update your personal information at any time.

Data portability — You can request your data in a portable format.

Right to erasure — You can request deletion of your data if there is no legal basis for retaining it.

Right to correction — Request correction of inaccurate or incomplete data.

Right to access — Request clarification of what personal data we hold about you.

Changes to This Policy

We reserve the right to modify this privacy policy at any time. Material changes will be communicated via email, a notice on our website, or by flagging the policy as updated. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

Privacy Contact: For any privacy-related queries or to exercise your rights, email privacy@hostandtech.com.

Privacy Questions?

Email us at privacy@hostandtech.com for any privacy-related concerns.

Contact Us