Special Conditions for Additional IP Addresses

The terms “we”, “us” or “our” refer to STS Host and Tech INC. The terms “You”, “Your”, “he” and “she” refer to you as the customer of STS Host and Tech INC Services, or any agent, employee, servant or person authorized to act on your behalf. In the event of a conflict between these Special Conditions and the General Conditions, these Special Conditions shall prevail.

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY BEFORE USING THE SITE OR SIGNING UP FOR ANY SERVICE THAT STS HOST AND TECH INC OFFERS.

Purpose

These Special Conditions supplement the STS Host and Tech INC General Conditions and are intended to set out the conditions for booking IP address resources from the Supplier. Requests for and use of these resources are subject to full acceptance of these Special Conditions.

Description of IP Address Service

Additional IP addresses shall be ordered by the Customer having at least one of our dedicated server or VPS packages that allow additional IP addresses, at any time directly through your client area. Each STS Host and Tech INC dedicated server or VPS server package can be allocated a set number of additional IP addresses. The limits are defined and accessible on our website.

Each additional IP address is automatically included within the monthly invoicing cycle of our dedicated server or VPS package to which it is allocated. In addition, you shall be invoiced for each additional IP address on the renewal period of the dedicated server or VPS package.

Conditions for Allocating an IP Address (Dedicated Server and VPS Packages)

The IP addresses allocated to you cannot be sold by you to a third party. You can, if you wish, switch an additional IP address to another STS Host and Tech INC dedicated server (the switch option is not available on VPS packages). This operation must be performed by sending a technical ticket to our technical support.

The allocation of an IP address to another one of our dedicated servers is counted in the maximum number of IP addresses that can be associated with the relevant dedicated server. Any additional IP address is automatically included within the monthly invoicing cycle of our dedicated server to which it is allocated.

Before performing a switch, we will verify the re-allocation of the additional IP address from the original dedicated server to the intended dedicated server. You shall be the administrator for both dedicated servers. Otherwise, the re-allocation will not be possible. The customer acknowledges that the number of additional IP addresses that can be assigned to our dedicated servers is limited and shall not exceed the maximum limit defined on our website.

Obligations and Liability

Your Obligations

• You comply to use the IP address allocated in compliance with our general and special conditions.
• You shall abstain from sending mass email messages (spam) through the IP addresses allocated by us.
• You shall retain sole liability for using the resources that are allocated to you.
• You shall make reverse DNS records for these additional IP addresses.
• You retain sole liability in the event of unlawful, fraudulent use of IP addresses that you own.

Our Obligations

• We undertake to use all due care and effort to ensure successful provision of your IP addresses on our dedicated server(s) determined by you.
• We undertake to provide unlisted IP addresses and, in the event that such addresses have been listed when used by a previous customer, we shall take all due care to delist the address, or failing this, to provide new IP addresses after five working days without obtaining such delisting.
• We shall retain the right to block any IP address or block of IPs allocated to you if it constitutes a risk to the security of our platform or any public platform, whether as a consequence of a malicious act or detection of a flaw in the system’s security.
• We retain the right to withdraw all of your IP addresses if these contractual conditions are not complied with. We exclude all liability regarding the use made by the customer of the IP addresses allocated to them.
• We undertake to implement the technical resources necessary to protect your IP addresses, in particular when they are victims of software attacks.
• We retain the right to refuse any new additional IP address without needing to justify the reason. Such refusal may be based on many different reasons, including but not limited to: insufficient resources, non-compliance with our contractual terms, IP addresses listed because of your usage, or continuous mass spamming.

Termination

You can terminate any additional IP addresses through the STS Host and Tech INC client area. We retain the right to keep invoicing you for the additional IP if the IP address has a negative reputation or is blacklisted by any organization (such as SPAMHAUS or Phishing/malicious databases), until you take all necessary steps with regard to the organization that listed the address to ensure that they delist it.

Such delisting confirms that the IP address’s reputation is not damaged and that, consequently, it can be reallocated to a new customer.